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Client Service Director (Digital Production)


  • Being responsible for discussing production outsource work outside of Vietnam along within Vietnam.
  • Helping with new leads regionally.
  • Being responsible to land new business.
  • Be proactive in finding new business within the MIRUM and JWT network.
  • Travelling to different regions to help facilitate and finalize new business.
  • Reporting monthly to Directors on new business wins/ completed jobs.
  • Estimating costs and setting the quality standards.
  • Making sure that orders are delivered on time and are of good quality.
  • Overseeing the production process and making adjustment to optimize the process.
  • Improving constantly rate cards and production credentials.
  • Working closely with the Head of Production team on project completion and client satisfaction.
  • Liaising among different departments.
  • Knowing market competitors – work and rates and staying competitive.


  • DO NOT APPLY IF YOU cannot speak English, Vietnamese and Cantonese or Mandarin. It doesn’t have to be fluent, just understand it.
  • 2 - 3 years of experience in project management.
  • Good understanding the product development lifecycle.
  • Good understanding of the market space relating to the products (competitors, technologies, market trends).
  • A willingness to take ownership of the products and treat the job like your own business.
  • Possess excellent strategic and critical thinking.
  • Being result-oriented.
  • Being self-motivated and good at motivating others.
  • Excellent at management skill.
  • Being sharp, well organized and dynamic person.
  • Proactive and willing to learn new things.
  • Good training, communication, interpersonal and presentation skills and willing to help develop others.


  • Challenge your limits every day in a fast growing company.
  • Competitive benefit package.
  • Dynamic, international and friendly working environment.
  • Great opportunities in developing career pathway.
  • Up to 16 full paid leave days/per year.
  • Extra health care insurance.
  • Company trip, a lot of parties and fun, and different type of bonuses are provided
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